Privacy Policy

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Effective Date: January 1st 2025

Premium Auto Spa is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services, website, or interact with us.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Phone number
• Email address
• Billing and payment information
• Vehicle details (make, model, year, license plate)
• Address (if mobile detailing services are requested)

B. Non-Personal Information

• Browser type and device information
• IP address
• Website usage data through cookies and analytics tools

2. How We Use Your Information

• We use the information collected for:
• Booking and scheduling services
• Processing payments
• Providing customer support
• Sending appointment reminders and service updates
• Improving our services and website
• Marketing and promotional offers (with consent)

3. How We Protect Your Information

We take reasonable security measures to protect your personal information, including encryption, secure payment processing, and limited access to data. However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share information with:

• Third-party payment processors (to process transactions)

• Service providers who assist in business operations (e.g., scheduling software)

• Law enforcement if required by law

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request details on how your data is used

To exercise these rights, contact us at [your email or phone number].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Premium Auto Spa

Balata, Castries, St. Lucia, LC02 201

premiumautospaslu@gmail.com

Phone: +7587301273

Mobile: +7587161273